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If you wish to register a complaint, please write to or telephone Cheap Mortgages Ltd, F4 The Bloc, 38 Springfield Way, Anlaby, Hull HU10 6RJ.

A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service atwww.financial-ombudsman.org.ukor by contacting them on 0800 023 4 567.